The Alliance on Aging’s mission is to provide services & resources to older adults in Monterey County that address the challenges and opportunities of aging. All at no cost. We promote independence, dignity & well-being.
Ombudsman are a vital component of long term care services. They provide a voice for vulnerable seniors who may feel overwhelmed, fearful or ashamed to communicate problems of abuse and neglect, be it physical, sexual, emotional, verbal or financial.
Most recently our Ombudsman have been instrumental in working with the residents of a senior facility in Pacific Grove with reports of a variety of non-compliance issues. Because of the critical work that our Ombudsman do, these issues were brought to light. This is just one of many instances where Ombudsman have intervened and brought attention to the issues facing our vulnerable seniors. Without these advocates, the seniors of Monterey County would have nowhere to turn.
Before becoming a volunteer at AOA, I didn’t realize how many services & activities the agency has for seniors. The Medicare counseling program provides information about all the different options available to seniors once they are eligible for Medicare. They also provide free tax preparation services in Monterey County. Their Ombudsman program empowers residents at Assisted Living Facilities to advocate for themselves and, when requested, advocate on their behalf, or be present to support residents as they advocate for their rights. The HUB is always bustling with free activities for seniors to enjoy. They have free ballroom dancing, movies, cooking, yoga and computer classes. They also have Market Day twice a month where seniors can purchase fresh produce at low prices. As a large number of the County’s population ages, I believe AOA will continue to be an invaluable resource.
- Angelina Urquidez
