To provide a community-based, and community supported, economically viable and consumer-oriented, quality transportation service for seniors and visually impaired adults.
In today's society, many of us equate our car keys with independence, allowing us to maintain active and productive lives. ITNMontereyCounty offers a model of individualized transportation, easing the transition from driver to passenger by allowing riders to schedule trips for any reason. Our service, delivered in individual vehicles primarily by volunteers, provides the same convenient mode of travel our riders are accustomed to, ultimately reducing stress, anxiety, and social isolation.
In 2022, our Board committed to expanding services to include Veterans, launching two projects for residents in unincorporated areas both north and south of Salinas, focusing on 'life essential' travel for medical, grocery, banking, and pharmacy needs. Rates are less expensive than a cab and one-third of what it costs ITN to deliver the ride. There is a low-income fee structure for members who qualify, and some rides are provided free of charge based on scholarship programs.
While about 600,000 older adults stop driving each year, many more modify their driving habits. Giving up the car keys greatly limits older adults’ access to medical care, shopping and opportunities for socialization. In rural communities, the private automobile is the primary mode of transportation for more than 90% of trips. Several factors, such as health effects of aging, can restrict or eliminate someone’s ability to remain independent.
Our riders often use ITNMC for medical appointments and grocery shopping, but also attend college, get their hair done, shop at the mall, go out to dinner, and many other social functions. This service is one of health and wellness, but also independent living and personal thriving and vitality. Our rural projects focus on "life essential" travel for medical grocery and pharmacy needs, removing transportation barriers. Over 65% of our riders require mobility assistance, or have certified medical needs and disabilities.
ITN drivers are focused on the well-being of the rider in a way no taxi or Uber driver could be. ITN drivers are friendly and committed to the schedule of the rider. It always feels like they’re a friend or relative coming to give you a ride. Thanks ITN! And the office staff are friendly, conscientious and professional. Thanks to all of you!
- Lucy Moore and Neil Williams (IIII), Pacific Grove
